The Marketing Gap
You Need A Trusted Guide Who Knows the Territory
Short term rental owners, hosts, and property managers need more help with marketing than any other aspect of running their business. It’s easy to get lulled into the belief that simply posting a property on vacation rental hosting websites with a home-spun description is all that’s necessary to thrive.
The rental market has always been intense, but the recent influx of new owners, coupled with hundreds of additional rental options opening in nearly every market, has crated hyper-competition, put serious downward pressure on day rates, and made consumers extraordinarily picky. With so many choices available, prospects are doing two things at once: searching for a great place to stay, while also actively looking for any reason to drop an option and shorten their list of potential properties so their final decision is easier to make.
Every aspect of the rental experience now counts far more than just a few years ago, from the listing quality to communications, to hospitality, to every little detail of your guest reviews, and more. The smallest details have huge impact, and it takes a relentless effort to meet the ever-increasing demands of prospective renters and guests who want an elevated experience before, during, and after their visit. Expectations have been raised, and STR owners / operators who do not elevate their offerings to meet and exceed these new demands will suffer the financial consequences.
Truth is, to succeed in the STR arena and achieve investment goals, it takes serious marketing effort to stand out and capture the bookings you need to generate the revenue and profit you seek. Success is as much about analytics and correctly interpreting data as it is about snappy creative, a strong digital presence, a beautifully built brand that connects with guests on an emotional level, and extraordinary hospitality. The marketing that drives these and other critical aspects of STR management is highly specialized and requires a rare skillset. STR marketing is as unique as it gets, and necessitates a team that has the deep experience and breadth of knowledge in their subject area, and within the STR, real estate, and hospitality markets themselves.
The Needle
Most STR owners, hosts, and property managers lack this rarefied expertise, and you need look no further than the listings on the Online Travel Agency (OTA) websites – the Airbnbs and VRBOs of the world – to see how it plays out in real time. Listings are the most ubiquitous marketing element, yet the photos are boring and repetitive, as are the written descriptions. They’re typically a recitation of all the amenities in the unit, with some generic mention of the surroundings (beach, wildlife, sun and sand, etc.). There’s no story, no emotion, nothing to hook a prospect and make them say, “That one!” The listings are just the beginning, yet these 24/7 digital sales people for the rental overwhelmingly position the property as just another strand of hay sitting in the stack.
At Vacaygency, we know how to turn your property into the needle guests are searching for.
How can Vacaygency elevate your vacation rental property above your competitors? Email us today.